All clients must complete and sign consent and health questionnaires and complete their assessment prior to taking part in any programme. Online client must also sign a waiver. All clients are responsible for updating health status including medications, conditions, surgeries or any change of circumstance. All clients must be aware that exercising in a gym, group class, outdoor or private residence can incur injury and should attend sessions with this knowledge.
All personal information will be kept confidentially and used only to assist in meeting goals, it will not be used/sold by any third party. or all clients based at Teddington Pools & Fitness I comply with their specific privacy policy
Payment for all single or block sessions are paid in full, in advance via bank transfer. Monthly subscriptions must be paid in advance, 1st of every month and one months notice is required for cancellation.
Cancellation of any session must be a minimum of 12 hours notice, late cancellation may incur a charge/loss of that session. Exceptions include COVID-19, bad weather (storms/ice/extreme heat).. Please note I try to accommodate last minute changes/alterations where possible.
Sessions cannot be passed on to a third party.